Dear Infinite Migration Australia clients,
At Infinite Migration Australia we are dedicated to maintaining the wellbeing of both staff and clients. We recognise that the COVID-19/Coronavirus situation has not only created health issues but has further impacted some of your visa goals. We are actively monitoring the situation as well as responding appropriately.
Aligning with Public Health Authorities
Our team is aware of the recommendations and directions placed and have ensured we can continue to service our clients regardless of the COVID-19/Coronavirus pandemic.
Updates from the World Health Organization, Australian Government Department of Health as well as the Australian Department of Home Affairs are being monitored by the team to better service, support and guide our clients.
Protecting Our Employees and Customers
While our usual practice would be to meet with clients for face-to-face appointments and consultations, we have decided to replace this service with a complimentary phone consultation to limit the exposure to the virus. Should you prefer a teleconference, this can also be arranged. We have further moved or services to work from a home environment, this will not affect our communication or the progress of the file as our clients.
Our Commitment to Our Clients
We commit to resolve our clients’ issues and concerns. Priority will be provided to resolve immediately urgent concerns over visas that are affected by the coronavirus outbreak. Below are some services we have available during this challenging time:
- No Further Stay/ 8503 waiver for those who are affected;
- Bridging visa applications to accommodate your need to travel overseas and be with your family;
- Addressing Department’s Notice of Intention to cancel and Revocation of Cancellation decisions under the Migration Act;
- Visa planning to accommodate your specific needs at this difficult time.
Please contact our team if you have any concerns to the ever-changing policy in regards to the COVID-19/Coronavirus and your visa/travel plans.
Thank you for your continued trust as we manage through this time together.
Infinite Migration Australia
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